This Cookie Policy explains how NOYO Global uses cookies and similar tracking technologies when you access our Platform. By using the Platform, you agree to the use of cookies as described here, subject to your consent preferences where required by law.
What Are Cookies
Cookies are small text files placed on your device when you visit a website or use an application. They enable the site to remember information about your visit - such as your login status and preferences - so you do not need to re-enter them each time. Cookies are widely used to enable functionality, improve performance, and provide usage insights.
Technologies We Use
In addition to cookies, we may use web beacons (pixel tags), local storage technologies, session storage, and device identifiers. These technologies function in comparable ways to cookies and are governed by this Policy.
Cookie Categories
| Category | Purpose | Duration | Required? |
|---|---|---|---|
| Strictly Necessary | Authentication, session management, security, and fraud prevention. The Platform cannot function without these. | Session / up to 30 days | Yes - cannot be disabled |
| Functional | Language preferences, accessibility settings, and remembered onboarding state. | Up to 12 months | No |
| Analytics | Anonymised usage data to understand platform performance and user journeys. No personally identifiable data is collected in this category. | Up to 13 months | No |
| Performance | Error monitoring and load time measurement to identify and resolve platform issues. | Session | No |
| Security | Detection of suspicious activity and prevention of unauthorised access. | Session / up to 30 days | Yes - cannot be disabled |
NOYO does not use advertising cookies and does not permit third-party advertising networks to set cookies on the Platform.
Purpose
We use cookies to ensure Platform functionality and maintain secure sessions, improve user experience and accessibility, analyse anonymised performance and usage data, detect and prevent fraud and unauthorised access, and support platform stability and error monitoring. We do not use cookies to serve targeted advertising to NOYO users under any circumstances.
First-Party & Third-Party Cookies
First-party cookies are set directly by NOYO. Third-party cookies may be set by service providers including analytics providers, infrastructure services, and security providers - all bound by data processing agreements. NOYO does not permit third-party advertising cookies. We recommend reviewing the privacy policies of any third-party services you interact with through the Platform.
Cookie Duration
Session cookies are temporary and deleted automatically when you close your browser. Persistent cookies remain on your device for a specified period as set out in the table above, or until you delete them manually through your browser settings.
Consent
Where required by applicable law, NOYO will request your consent before placing non-essential cookies on your device. You may accept or reject non-essential cookie categories through our cookie preference tool. You may withdraw or modify your consent at any time - your preferences can be updated through the cookie settings panel available in the footer of every page.
Managing Cookies
You may control and delete cookies through your browser settings. Instructions for common browsers:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Safari: Preferences → Privacy → Manage Website Data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Edge: Settings → Privacy, search, and services → Cookies
Disabling strictly necessary cookies will prevent you from logging in and using core Platform features. Disabling other categories will not affect core functionality but may reduce personalisation and analytics capabilities.
Do Not Track
Some browsers transmit "Do Not Track" signals. NOYO does not currently respond to such signals due to the absence of a standardised interpretation framework. You may manage your cookie preferences directly through our cookie settings panel.
Data Collected via Cookies
Cookies may collect device information, IP address, browser type, and usage and interaction patterns. This data is used in accordance with our Privacy Policy and our data tier classification framework. No Tier 1 sensitive data is collected through cookies.
Cross-Border Transfers
Data collected through cookies may be processed in jurisdictions outside your country of residence. NOYO implements appropriate safeguards for such transfers as described in our Privacy Policy.
Security
We implement appropriate technical measures to protect data collected through cookies from unauthorised access, misuse, or loss.
Adults Only
The Platform is exclusively for adults aged 18 and over. NOYO does not knowingly use cookies to track or collect data from individuals under 18.
Changes & Contact
This Policy may be updated periodically. Continued use of the Platform constitutes acceptance. For questions: [email protected]
NOYO Global - Never On Your Own
Tracking Technologies
NOYO uses cookies and similar tracking technologies for platform functionality, performance analytics, personalisation, and safety monitoring. By using the Platform, you consent to this use in accordance with this Policy.
User Control
You may disable cookies through your browser settings or NOYO's cookie preference centre. Please note that disabling certain cookies may impair Platform functionality, personalisation features, and your overall user experience.
Enforcement Discretion
NOYO reserves the right, at its sole and absolute discretion, to suspend, restrict, modify, or terminate access to any part of the Platform, services, or accounts at any time, with or without notice, for any reason, including but not limited to suspected violations of these policies.
Survival
All provisions which by their nature should survive termination shall survive, including but not limited to liability limitations, indemnification, arbitration, intellectual property protections, and non-circumvention obligations.
Severability
If any provision of this policy is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
No Waiver
Failure by NOYO to enforce any provision of this policy on any occasion shall not constitute a waiver of its right to enforce that provision or any other provision on any other occasion.
Force Majeure
NOYO shall not be liable for any failure or delay in performance arising from causes beyond its reasonable control, including but not limited to natural disasters, infrastructure outages, cyberattacks, pandemics, or governmental actions.
Assignment
NOYO may assign, transfer, or delegate its rights and obligations under this policy without restriction and without prior notice. You may not assign your rights or obligations without NOYO's prior written consent.
Governing Law & Dispute Resolution
This policy is governed by and construed in accordance with the laws of Mauritius (including the Data Protection Act 2017), without regard to its conflict of law provisions.
Any dispute arising out of or in connection with this policy shall be resolved by binding arbitration under internationally recognised arbitration rules. You agree to resolve all disputes individually and waive any right to participate in, or bring claims as part of, any class action, collective proceeding, or representative action.
Where mandatory consumer protection laws in your country of residence provide rights that cannot be contractually excluded, those rights are preserved.